Latent Defects Insurance
Latent Defects Insurance (LDI), often referred to as Structural Warranty, New Home Warranty, or Building Defects Insurance, is a type of insurance that covers hidden or latent defects in newly built or renovated properties that may not be immediately apparent. In some regions, it is also known as Decennial Insurance, which specifically refers to a ten-year coverage for serious construction defects.
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Latent Defects Insurance
Please note that Rowlands & Hames are only able to provide quotations on Commercial properties at this time.
Latent Defects Insurance (often referred to as Structural or Inherent Defects Insurance or even ‘Deccenial’ Insurance) provides a long-term warranty against a residential or commercial building’s defect in design, workmanship or materials. This is an effective alternative to collateral warranties and allows property owners to reduce their risk exposure.
What does Latent Defects insurance cover?
The main purpose of latent defects cover is to provide the owner of a new building with ‘peace of mind’.
Effectively, should their development/investment suffer from damage caused by a defect in design, workmanship or materials, then they have in place a first party generally non-cancellable 10 (or increasingly 12) year insurance policy to remedy that defect.
Latent Defects cover is for:
- structural defects
- ingress of water
- subsidence landslip or heave
- threat of imminent collapse requiring immediate remedial works to prevent damage caused by a defect in design workmanship or materials but not discovered before the inception of the cover
A latent defect warranty is an insurance policy which provides cover in the event of a defect occurring on the property. It does not rely on Architects Certificates or Collateral Warranties and the Professional Indemnity of others involved in the design and construction.
Should the owner of the property decide to sell the property within the period of the policy, it is assignable to the new owner and will be acceptable to the vast majority of lenders.
Types of buildings covered by latent defects insurance
Commercial Property
Traditionally developers of commercial property have sought protection through Collateral Warranties, which are limited in their benefit in that they rely on the continuous trading of those firms involved in the design and construction of the property and the continuing renewal of their respective Professional Indemnity policies.
The structural warranties are designed to transfer the risk of future defects to an insurer rather than being retained by the parties involved. Cover may also be provided on completed commercial property, often for several years after completion.
New Homes – Rowlands & Hames can assist routing your enquiry to another provider
New Homes policies have been created for developers working on residential developments and conversions including new build and mixed-use developments. The most common insurer is NHBC but there are several alternatives acceptable to mortgage lenders.
Social Housing – Rowlands & Hames can assist routing your enquiry to another provider
Specifically created for Housing Associations and Registered Social Landlords, with up to 12 years cover on residential developments and conversion projects. At least one insurer includes a ‘Right to Acquire’ facility which provides tenants who decide to purchase their property within the first five years of occupancy with a new ten-year warranty which in effect provides up to 15 years of cover.
Completed Housing – Rowlands & Hames can assist routing your enquiry to another provider
For residential properties which have been completed without a warranty having been arranged.
Self Build – Rowlands & Hames can assist routing your enquiry to another provider
Self-build policies have been designed for individuals building their own homes and applies to both new and ‘conversions’.
Arranging Latent Defects Insurance
Rowlands & Hames has access to all major insurers including those available at Lloyd’s of London.
The market is very small for risks i.e. less than £2m capital cost is very restrictive, plus minimum premiums audit costs can be an issue, but placement is available.
To obtain terms for a new building, underwriters will want to know details of
- A) The proposer
- B) The new building
- C) The parties to the contract
These form the physical rating features.
In addition, the following factors affect the premium rating level:
The period of cover required (the original French cover was for 10 years, hence the term ‘decenniel’, but 12 years is now far more common in the UK – and costs just a little more)
The level of deductible for which the Insured opts – £10,000 is the usual minimum for buildings up to £1m reinstatement value but for larger buildings anything up to £1m can be provided.
The method of maintaining an up to date sum insured over the period of cover – this can either be done by reviewing the sum insured at each anniversary and paying pro-rata additional premiums or opting for a fixed rate increase e.g. 5% per annum compound and paying for that level of increase at the outset.
Simple latent defects proposal forms are available to collect all of this information.
These factors all affect the rate charged which will typically fall between £5 and £10 per £1,000 sum insured – the sum insured being the reinstatement cost of the completed building – this should include an amount in respect of professional fees, debris removal and demolition costs.
The Technical Audit Function
In addition to the above premium, underwriters are likely to require a deposit premium to cover the cost of an audit of the design and construction. The purpose of this audit is to try to prevent damage which may detected by an extra pair of eyes employed specifically for that purpose.
It can happen that the original design team is too close to the action and can miss the obvious.
Examples which have been spotted by auditors have included:
- unrestrained columns
- poor reinforcement placement in a floor slab
- inadequate reinforcement specified
- absence of wall ties
- lack of movement joints
- cross bracing moved by architect
- gable end drainage channel omitted
- out of sequence work leading to inadequate flashing detail
- inadequate fixing of facade to structure
- roof membrane laid incorrectly
Not only have these saved insurers from potential claims but they have saved the building owner from considerable upheaval and discontent from their tenants – not to mention the deductible! Such errors can be put right by the builder prior to handover.
The team of engineers used for this purpose tend to be very experienced structural engineers who have been carrying out technical audits for a number of years.
The technical auditor’s role is solely to try to prevent a claim occurring and not to cause disagreement. Their function is to confirm to underwriters that to the best of his knowledge the building does not present any known defect in design or construction. If they are unhappy with any feature they will try and resolve the problem with the proposer’s nominated representative on site.
If this is not possible the matter will be referred back to the underwriter to resolve with the proposer. This tends to be very rare because both the proposer and the underwriter have the same aim – a building with no know defects and if a technical auditor has identified a potential problem, the proposer will normally want it resolved, rather than run the risk of a defect, either in design or construction, which has been identified.
At practical completion, if the technical auditor considers the building or structure has been built to an appropriate standard and is in compliance with approved drawing and agreed specification, he or she will then issue the appropriate certificate of approval or acceptance and confirm to the insurer that the building is suitable for latent defects cover.
The cost of the audit varies from project to project and is affected by a number of factors. Except on small projects, it is usually less than 25% of the premium.
The Latent Defects Policy
Once the technical audit has been completed and practical completion has been achieved, a formal offer of cover is made. This offer usually reiterates the terms indicated at the outset and gives the proposer 90 days to decide whether or not to proceed.
The insured can be the developer, owner, tenant or provider or financier (or any combination of these). Once issued it is then freely assignable to any party acquiring an insurable interest in the building, during the currency of the policy.
The premium for the full period is normally payable at inception.
The main exclusions specific to Latent Defects Insurance are:
- the deductible
- damage discovered outside the period of insurance
- anticipated or planned for movement, settlement, shrinkage or expansion
- abnormal use of overloading
- wear and tear or inadequate maintenance
- change in colour or ageing process
- the contractor’s contractual obligations for snagging
- damage to paint and other surface coatings
The Basis of Settlement
Latent Defects cover is intended to operate on a reinstatement basis including the cost of remedial work to prevent further damage. Payment of claims is on the basis of damage to ‘structure’ having occurred, giving faster settlement than if legal liability has to be proved.
Cover extends to roofs, cladding, floors, ceilings, stairs, internal walls and fixed partitions which are considered to be structural items for the purpose of the insurance.
Cover includes:
- professional fees
- demolition and removal of debris
- dismantling moving, removing, storing, returning and re-erecting property belonging to the Insured
- costs of compliance with public authority
Optional Covers
Consequential Loss (Business Interruption) Cover
Cover can be arranged for landlords or tenants of building for which a material damage latent defects cover is provided against:
- Loss of rent receivable
- Loss of income (gross profit or revenue)
- Removal expenses
- Increased cost of working from alternative premises
- The waterproofing envelope above and below ground
- Annual indexation of the sum insured and excess
At additional cost, a waiver of subrogation rights against named or all parties involved in the design and construction process (this no fault cover offers comfort to all those signing up to a partnering agreement and can help to prevent the need for potentially drawn-out and expensive litigation.)
Cover for buildings already under construction or recently completed
Phased cover and/or incorporation of existing/retained structures
Cover for non-structural components i.e. mechanical and electrical installations and component failure.
Other Benefits of Latent Defects Insurance
The cover is provided on a first-party material damage basis and therefore there is no requirement to prove that there was either fault or negligence on the part of a member of the professional team.
All that is required is to show that there is an inherent defect or damage as defined within the policy.
Thus, the insured should receive the funds to replace the building faster, regardless of blame, than would happen if he or she had to resort to costly and time-consuming litigation to prove that a professional party was responsible, which is needed before professional indemnity insurance can respond. Therefore, disruption is kept to a minimum.
Provided the sums insured are adequate, the insured should obtain a full recovery under the latent defects policy. This may not be the case if professional consultants or contractors do not have sufficient insurance or assets to enable a full recovery to be made. It therefore provides continuity regardless of the solvency of members of the professional team.
The cover is useful as a marketing tool and can be of a major benefit when negotiating a sale or a letting. The policy is freely assignable to both tenants and future purchasers.
It can reduce reliance on collateral warranties, guarantees and professional indemnity insurance provided by the professional team, although it should not be seen as a substitute for these.
It is non-cancellable for the period of cover.
In summary, Latent Defects Insurance can help to identify and manage both the construction and post-construction risks, thereby providing peace of mind to property developers, funders, future purchasers and tenants.
Claim Examples
The following list and images is not exhaustive but provides examples of the types of defects claimed under Structural Defects policy:
- Defectively designed floor slabs allowing movement and consequent damage to floors and walls
- Omission of wind posts allowing damage to the walls
- Subsidence causing damage to the wall
- Defective cladding allowing water to penetrate
- Failure of basement tanking allowing water to penetrate
- Defective roofing allowing water to penetrate
- Failure to rain screen allowing water to penetrate
- Poorly fitting windows allowing water to penetrate
- Water ingress damage
- Defective membranes
- Defective foundations
- Defective flooring
- Defective roof fixing bolts
- Defective floor supports
Latent Defects Insurance Quotations
Please note that Rowlands & Hames are only able to provide quotations for Commercial risks.
We may be able to suggest a route for any private dwelling house enquiries.
Policy limits and exclusions may apply, please see policy wording for full terms and conditions.
Contact the Team
Mike Watkinson Dip CII
- Business Development Director
- 01253 598973
- mike@rowlands-hames.co.uk
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Testimonials
Many thanks to Rowlands & Hames, especially Gary Baxter who has helped and guided us through our insurances this last year, and problems [claims] when necessary. Your help and support are very much appreciated.
I would have no hesitation in recommending Rowlands & Hames and Gary to individuals or corporate structures requiring insurance services. It is great peace of mind to know that a competent individual and broker is supporting both myself and my companies.
“Tony Swallow was excellent, a credit to Rowlands & Hames."
Further to all our communications and dealings over the last few months, we would like to thank you for your tenacity and achieving this result in respect to settling the above claim for £800.00. Please accept our thanks for keeping at the insurers and ensuring this favourable outcome.
Rowlands & Hames have always provided good advice, and have consistently ensured that my clients and I have appropriate and cost-effective insurance cover in place at all times, regardless of the complexities of the circumstances. Their claims-handling support is second to none in my experience.
Thank you so much for all of this and to Mike and Paul for making life so straightforward with renewal yet again. Our director has total confidence in the service you provide and is grateful for our longstanding partnership.
That’s great news Thanks for your persistence with this matter I am sure it made all the difference. It is nice to see someone go the extra mile for their customers even though it wasn’t really your problem. Once again thanks for the brilliant job and advice.
Regarding our latest newsletter: “What another classic example of Quality Customer Care – Sending out information like this is vital to ALL businesses and not just your Customers – so just to say you guys never cease to impress me.
The insurers were slow to make the payment once the claim settlement had been agreed. Our claims manager Colin chased this on our behalf. The service from Colin was wonderful, he communicated clearly and often and I really felt he was looking after our clam. Colin made the whole process quick and easy and took the stress out of it for us to thank you!
I would like to take this opportunity to commend one of your staff: Mike Watkinson.
This is customer service at its finest and Mike is surely a valuable and valued member of your staff.
Moving forward the team took the reigns in organizing the incident in a precise and methodical way. There were no delays, everyone was on site no later than Monday and everything generally ran smoothly throughout the refurbishment.
We received excellent service, speed and communication from Rowlands & Hames. The team that worked on my property were very knowledgeable, highly experienced, reliable and professional. They kept me up to speed as the job went a long. They were tidy and polite.
Paul has dealt with our business from day one and I have found him to be very knowledgeable and approachable.
We have been dealing with Trevor Taylor for many years and have always found him to be most helpful and professional in every way. His assistance in all aspects of out insurance has proved to be invaluable. I can recommend his service to anyone.
…service from Rowlands & Hames has been exceptional over the years.
I have to add that I have always been impressed by Tony’s help in the past for our commercial business insurance and I am equally so pleased in the way this insurance has been effected.
Just to let you know I have received payment from the insurance company.
May I take this opportunity to thank you and your colleagues for your help with this claim. You made it easier for me and kept me updated along the way.
Keep up the great work guys.
Great customer service from Gary Baxter and his team.
I have dealt with a number of other brokers in respect of our block policy prior to our agreement with R&H and am able to state confidently as the policyholder, I am more than satisfied and recommend without hesitation, the service given by your team being of an exceptionally high standard. Keep up the good work.
Thank you June – your response was very quick as usual, really good service
…the [travel] insurance has been fantastic and sorted everything out very promptly for him – his son is still out there with him and [the travel insurer] have covered all of that so thanks very much to them and you and Mike etc for all your help.
I would also like to inform you that I am leaving next Thursday. I would like to thank you for all your help and hard work that you have supported me with. Your service was incredible and I would recommend you with the highest regards to anyone. Thank you.
Thank you so much Colin to you and Tony for all your all efforts on our behalf. We cannot thank you enough.
I wanted to thank you very sincerely for obtaining the insurance claim monies for me. The system was very trouble free for me. It is a great help, and also gives me much confidence in case there are future problems. Meanwhile, very many thanks for your work regarding this issue.
I found the staff to be very efficient and professional and would recommend your company to anyone. Good job
Following a dispute with an insurer over temporary unoccupancy… “It’s today’s actions that will determine which and how companies come out of this. You have been brilliant and show the true value of having a broker. Catch up soon. Thanks
My associations with Rowlands & Hames goes back 20 years or so. I have always found them exemplary in any advice, claims etc. We recently had what we considered to be a potentially difficult public liability claim with a major client of ours but this was soon successfully concluded by John Isles and his very efficient team. I am extremely pleased with our involvement with this company.
I’ve always had great service from Rowlands Hames so would be happy to ask you for help with other insurances as they come up for renewal.
Many thanks for your assistance, you’ve been first class as always this is why we use professionals like yourselves.
great CSR to help us get our insurances ready for our first 6 employees starting next week
Many thanks to you for your support throughout the claim process. The true value of having a Broker is realised when a claim occurs.
I am grateful and very impressed with the care and understanding R&H’s claims team have shown throughout a stressful and difficult time for me. I got my Fiat Panda back today, all sparkly and repaired; without your excellent handling of my claim, the last few months would have been so much worse as I have recovered from my injury. I have been a customer of yours since Andrew Dalby days and your company has never let me down.