Claims don’t just occur during the week!

I just wanted to take the opportunity to thank Rowlands & Hames for the service provided, particularly in the last 18 months. We were hit by a major claim and on the Sunday the incident occurred both Mike & Paul attended the development to assist myself, in ‘damage control’ as you might say. Moving forward the team took the reigns in organizing the incident in a precise and methodical way. There were no delays, everyone was on site no later than Monday and everything generally ran smoothly throughout the refurbishment.

I have to thank Mike in particular for being at my beck and call through what was an experience I have to say, I do not wish to go through again to this extent. However, on the positive, it has been a learning curve for myself and things could have been a lot worse, not least that I may not have had such a supportive and competent broker. I also doubt that anyone from other brokers would have been on the ball so quickly, never mind within one hour of my call and on a Sunday!.

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Claims don’t just occur during the week!