A happy new customer for Paul
I would like to provide some positive feedback please on our experience with you. We approached yourselves last year but couldn’t go ahead and get a fleet insurance quotation as we weren’t provided with our 3 years claims experience in time from our previous insurer. I approached again this year and found that Paul Willis had already diarised our renewal to contact me so I was very impressed on first contact regarding efficiency. Paul has dealt with our business from day one and I have found him to be very knowledgeable and approachable. He has answered all of my queries immediately, reassured me throughout the process and his help has been priceless. He is very amenable and nothing is too much trouble. We ended up receiving a wonderfully competitive quote which my Finance manager was happy to proceed with upon my recommendation not solely because of the price but also because of the service we have received from Paul. He ensured that we received all of the documents before he went on leave and then asked Mike to send out further documents. I will be meeting Paul upon his return but wanted to feedback to you as our experience with yourselves has been nothing but seamless.