Making a Claim

Rowlands & Hames encourages its clients to report any claims to it in the first instance – this allows us to report the claim to the appropriate insurer’s contacts and encourage the progression of any claim, whilst ensuring we keep your records up to date for future renewals.

However there may be occasions, such as out of hours, weekends or public holiday periods where Rowlands & Hames’ claims department is unavailable.

You may in such circumstances wish to contact the insurer direct at these times and we publish a list of our main insurer claims contacts below – we would encourage you however to report it to us on the next working day so that we may ensure your claim progresses without delay.

Business Hours

During business hours, if you wish to report a claim please contact our Claims Administrator – Mike Watkinson – or alternatively your ususal Account Manager / Broker